Privacy statement

Thank you for visiting our website www.faber-infrastructure.com and for your interest in our company. We take the protection of your personal data very seriously. Personal data are information about personal or factual circumstances of a certain or an identifiable natural person. This includes, e.g., real name, address, phone number and date of birth, but also any other data that can be related to an identifiable person.

As personal data enjoy special statutory protection, we only collect them where they are required to host our website and render our service. The following outlines the personal information we collect when you visit our website and also how we use this information.

Our data protection mechanisms are aligned with statutory regulations, in particular with those of the German Federal Data Protection Act (BDSG), of the German Telemedia Act (TMG) and the EU’s General Data Protection Regulation (GDPR). We exclusively collect, process and retain your personal data if this is required to viably make this website and our content and services available as well as to process requests and, if necessary, to handle orders / contracts but only if there is a legitimate interest in terms of Art. 6 Para. 1 S.1 lit. f GDPR or if there is another kind of permission. Only if you have previously and separately given us your consent, we will also use your data for further purposes with consent for clearly defined purposes, e.g., for sending advertising information by newsletter.

Data controller in terms of Art. 4 Para. 7 GDPR

Data controller in terms of the GDPR and other national data protection laws of the EU member states as well as other data protection provisions:

Faber Infrastructure GmbH
Lebacher Straße 152-156
66113 Saarbrücken, Germany

E-mail: datenschutz@faber-infrastructure.com

Hosting the website and creating log files

Every time our website is accessed, our system automatically collects data and information of the accessing computer system. The following data are collected in the process:

Scope of data processing

    (1) Information about type and version of the browser used
    (2) Operating system of the accessing device
    (3) IP address of the accessing device
    (4) Date and time of access
    (5) Websites and resources (images, files, further website content) accessed from our website
    (6) Websites from where the user’s system got to our website (referrer tracking)

These data are stored in our system’s log files. These data, together with personal data of a specific user, are not retained, so individual website visitors cannot be identified.

  • Legal basis for personal data processing
    Art. 6 Para. 1 lit f GDPR (legitimate interest). Our legitimate interest is to ensure achieving the purpose listed below.
  • Purpose of data processing
    Logging serves to ensure the compatibility of our website for as many visitors as possible, to combat misuse and to remedy faults. It makes it necessary to log the technical data of the accessing computer to respond as early as possibly to display errors, attacks to our IT systems and/or faults in the functionality of our website. The data also help us to optimise our website and to ensure our IT systems’ general safety.
  • Duration of retention
    The above mentioned technical data are deleted as soon as they are no longer necessary to ensure the compatibility of our website for all visitors, but no later than 3 months after accessing our website.
  • Option to objection and removal
    The options to objection and removal depend on the general regulations on the right of objection and deletion as per the data protection law and described in the following in this privacy statement.

Special features of our website
Our website offers you various features whose use means that we collect, process and store your personal data. In the following we will explain what happens to your data:

Callback service

  • Extent of personal data processing
    The data you enter into our callback form.
  • Legal basis for personal data processing
    Art. 6 Para. 1 lit. a GDPR (implicit acceptance)
  • Purpose of data processing
    Providing and performing the callback service; fulfilling the callback request.
  • Duration of retention
    The data are deleted as soon as they are no longer required for processing your callback request.
  • Option to objection and removal
    The options to objection and removal depend on the general regulations on the right of objection and deletion as per the data protection law and described in the following in this privacy statement.

Contact form(s)

  • Extent of personal data processing
    The data you enter into our contact forms.
  • Legal basis for personal data processing
    Art. 6 Para. 1 lit. a GDPR (implicit acceptance)
  • Purpose of data processing
    The data collected via our contact form(s) are only used for processing that specific contact request received via the contact form.
  • Duration of retention
    After processing your request, the collected data are immediately deleted if there are no statutory retention periods.
  • Option to objection and removal
    The options to objection and removal depend on the general regulations on the right of objection and deletion as per the data protection law and described in the following in this privacy statement.

Live chat feature

  • Extent of personal data processing
    The data you enter in our live chat.
  • Legal basis for personal data processing
    Art. 6 Para. 1 lit. a GDPR (implicit acceptance)
  • Purpose of data processing
    The data recorded via our live chat are only used for processing requests received via our live chat.
  • Duration of retention
    After processing your request received via our live chat, the collected data are immediately deleted if there are no statutory retention periods.
  • Option to objection and removal
    The options to objection and removal depend on the general regulations on the right of objection and deletion as per the data protection law and described in the following in this privacy statement.

Login section

  • Extent of personal data processing
    The registration and login data you enter on our website.
  • Legal basis for personal data processing
    Art. 6 Para. 1 lit. a GDPR (implicit acceptance)
  • Purpose of data processing
    On our website you have the option to use a separate login section. If you have forgotten your password or user name for this section, you can have these data resent to you after prior entry of your contact data (e-mail address). The usage data arising from using our login section are collected, stored and processed by us only to combat misuse and remove faults and/or maintain the functionality. We do not use your data for other purposes or share them with third parties.
  • Duration of retention
    Your rating is retained and published for an unlimited time. We reserve the right to delete it without giving reasons and without prior or later information.

The data collected in connection with the “forgot user name and/or password” function are only used for resending forgotten access data.

    Option to objection and removal
    The options to objection and removal depend on the general regulations on the right of objection and deletion as per the data protection law and described in the following in this privacy statement.

Form for newsletter subscription

  • Extent of personal data processing
    The data you enter when subscribing to our newsletter.
  • Legal basis for personal data processing
    Art. 6 Para. 1 lit. a GDPR (implicit acceptance)
  • Purpose of data processing
    The data entered in our newsletter’s subscription dialog are exclusively used by us for sending our newsletter where we inform you about all our services and news. After subscribing, we will send you a confirmation e-mail containing a link you need to click to complete the subscription process for our newsletter (double opt-in).
  • Duration of retention
    You can unsubscribe from our newsletter at any time by clicking the Unsubscribe link that is also contained in every newsletter. Your data are immediately deleted by us after you have unsubscribed. We will also immediately delete your data if the subscription process is not completed. We reserve the right to delete it without giving reasons and without prior or later information.
  • Option to objection and removal
    The options to objection and removal depend on the general regulations on the right of objection and deletion as per the data protection law and described in the following in this privacy statement.

Statistical evaluation of visits to this website—web tracker

    We collect, process and retain the following data when this website or individual files of this website are accessed: IP address, website from where the file was accessed, file name, date and time of the access, transmitted data volume and notification about the success of the access (so called web log). We exclusively use these access data in a non-personalised form to continuously improve our Internet offering and for statistical purposes.

In order to evaluate the visits to this website, we also use the following web trackers:

Google Analytics

  • Extent of personal data processing

    Our website uses the web tracking service of Google LLC, 1600 Amphitheatre Park in 94043 Mountain View, USA (hereinafter referred to as Google Analytics). For the purpose of web tracking, Google Analytics uses cookies stored on your computer that enable them to analyse the use of our website and of your browsing behaviour (so called tracking). We perform this analysis on the basis of the Google Analytics tracking service to continuously optimise our Internet offering and improve its availability. While our website is used, data, in particular your IP address and user activities, are transmitted to Google LLC servers and processed and stored outside of the European Union, e.g., in the US.

  • Legal basis for personal data processing
    Art. 6 Para. 1 lit. a GDPR (consent), either during registration on Google (creating a Google account and accepting the privacy statement implemented there) or, if you are not registered on Google, by your explicit consent when opening our website.
  • Purpose of data processing
    Google will use this information on our behalf to analyse your visit to this website, compile reports about the website activities and to render further services for us in connection with website and Internet use. The IP address transmitted by your browser in the scope of Google Analytics is not merged with other Google LLC data.
  • Duration of retention
    Google will retain the data relevant for providing web tracking as long as they are necessary for fulfilling the booked web service. Data collecting and retention are anonymised. If there is a reference to a natural person, however, the data are immediately deleted if there are no statutory retention periods. In any case, the data are deleted after the required retention period.
  • Option to objection and removal
    You can prevent the collection and transmission of personal data to Google (in particular of your IP address) and the processing of these data by Google by disabling the execution of script code in your browser, by installing a script blocker in your browser (you can find this blocker on www.noscript.net or www.ghostery.com) or by enabling your browser’s “Do Not Track” setting. In addition, you can prevent the collection of the data generated by the Google cookie and relating to your use of the website (including your IP address) by Google and Google’s processing of these data by downloading and installing the browser plug-in available from the following link (https://tools.google.com/dlpage/gaoptout?hl=en). For Google Analytic’s safety and data protection principles, please visit https://policies.google.com/privacy

Educating about the use of cookies

  • Extent of personal data processing
    We use cookies on different pages to enable the use of certain functions of our website. These so called cookies are small text files stored by your browser on your computer. These text files contain a characteristic string enabling a unique identification of the browser when our website is accessed again. The process of storing a cookie file is also called “placing a cookie”.
  • Legal basis for personal data processing
    Art. 6 Para. 1 lit. f GDPR (legitimate interest). Our legitimate interest is to maintain the full functionality of our website, to increase its usability and to enable a more tailored customer experience. We can only identify individual website visitors with the help of the cookie technology if the website visitor has previously granted us the relevant personal data on the basis of a separate consent.
  • Purpose of data processing
    Our website uses cookies to maintain the full functionality of our website and to improve its usability. The cookie technology also enables us to recognise individual visitors thanks to pseudonyms, e.g., a free custom ID, making it possible for us to offer more customised services.
  • Duration of retention
    Our cookies are retained until they are deleted in your browser or, if it is a session cookie, until the session is over.
  • Option to objection and removal
    You can configure your browser as you wish, to generally prevent the placing of cookies, to only be informed about them, to decide about accepting cookies on a case-by-case basis or to generally accept cookies. Cookies can be used for different purposes, e.g., to find out if your PC has previously connected to our web offering (persistent cookies) or to store the latest offerings viewed (session cookies). We use cookies to offer you an improved user experience. In order to benefit from this enhanced user experience, we recommend you accept cookies for our web offering.
    The options to objection and removal in all other respects depend on the general regulations on the right of objection and deletion as per the data protection law and described in the following in this privacy statement.
  • Data security and data protection, communication by e-mail

    Your personal data are protected during collection, retention and processing by technical and organisational measures to ensure they cannot be accessed by third parties. In case of unencrypted communication by e-mail, we cannot guarantee full data security during transmission to our IT systems. We therefore recommend encrypted communication or conventional mail in case of information with a high confidentiality level.

    Revoking your consent—access to data and change requests—deleting and blocking data
    Once a year you have the right to access your stored data free of charge. You also have the right to correct, block or delete your data at any time. We will delete your data at your first request unless legally stipulated otherwise. You thus have the right at any time to revoke your permission to us to use your personal data. Please send any requests to access, delete or correct your data, along with any suggestions you may have, to the following address:

    Faber Infrastructure GmbH
    Lebacher Straße 152-156
    66113 Saarbrücken, Germany

    E-mail: info@faber-infrastructure.com
    Fax: +49 681 9711-289

    Right of appeal to the supervisory authority according to Art. 77 I GDPR
    If you suspect that your data are unlawfully processed on our site, you can of course have the issue resolved through legal proceedings at any time. Independent of that, you also have the option to contact a supervisory body. You can avail of your right to appeal in that EU member state where you reside, where you work and/or where you suspect the violation has taken place; i.e., you can choose to contact the supervisory body of any of the places named above. The supervisory body, where you submit your appeal, will inform you about the status and the results of your submission, including the option of legal action according to Art. 78 GDPR.

     

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